Last updated: 21 March, 2025

Company Name: Desi Cooking Academy
Website Domain: DesiCooking.pk

At DesiCooking.pk, we are fully committed to protecting your privacy and personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy explains what information we collect, why we collect it, how we protect it, and the choices you have regarding its use.

1. Information Collection and Purpose

Types of Personal Data Collected:

• Identification Data: Your full name, email address, telephone number, and billing information.
• Usage Data: Information about your interactions with our website, including courses enrolled in, products purchased, and other service interactions.

Purpose of Collection:

Your personal data is collected for the following purposes:

• Service Provision: To register you for our courses, process your purchases, and provide customer support.
• Enhancing User Experience: To improve our offerings, tailor our content, and develop new services based on your usage.
• Communication: To send you updates, newsletters, and information about our products and services.
• Legal Compliance: To meet our legal obligations and respond to any lawful requests.

We ensure that all processing of your data is conducted under a lawful basis, which may include your consent, contractual necessity, legal obligations, or our legitimate interests.

2. Data Security and Retention

Data Security Measures:

We use secure servers, encryption, and strict access control to protect your personal data. Although we implement state-of-the-art measures, no system is completely secure; however, we continuously review and enhance our security procedures.

Data Retention:

Your personal data will be retained only for as long as necessary to fulfill the purposes mentioned above or as required by applicable laws. Once no longer needed, your data will be securely deleted or anonymized.

3. Sharing, International Transfers, and Opt-Out Instructions

Sharing of Information:

DesiCooking.pk does not sell or rent your personal data. It may be shared with trusted third-party service providers strictly for supporting our services, provided they maintain data protection standards equivalent to those required by the GDPR.

International Transfers:

If your data is transferred outside the European Economic Area (EEA), we will implement appropriate safeguards such as standard contractual clauses or rely on adequacy decisions by the European Commission.

Opt-Out Instructions:

• Marketing Communications: If you wish to opt out of receiving marketing communications, please use the unsubscribe link provided in each email or contact us directly at si.shqq@gmail.com.
• Data Processing Requests: To exercise your right to restrict or object to certain types of processing (such as data processing for direct marketing), please email us with your request and reference your account details.
• Withdrawal of Consent: If you have provided explicit consent for certain data processing activities, you have the right to withdraw that consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal.

4. Your Rights Under the GDPR

You have the following rights with respect to your personal data:

• Right to Access: Request access to your personal data.
• Right to Rectification: Request correction of any inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request limits on how your data is processed.
• Right to Data Portability: Obtain your personal data in a structured, commonly used format.
• Right to Object: Object to processing of your data for direct marketing or other purposes.
• Right to Lodge a Complaint: If you believe your rights have been violated, you may file a complaint with your local Data Protection Authority.

To exercise any of these rights, please contact us using the details provided below.

5. Children’s Privacy

We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe we have collected data from a minor, please contact us immediately.

6. Changes to This Privacy Policy

DesiCooking.pk may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Material changes will be communicated via our website or by email. Continued use of our services following such changes signifies your acceptance of the updated policy.

7. Contact Us

For any questions about this Privacy Policy, to exercise your rights, or for opt-out instructions, please contact us at:

• Email: si.shqq@gmail.com
• Phone: +923362874867
• WhatsApp: +923362874867

Alternatively, you may write to our Data Protection Officer at: 
P.O BOX Address: S12, St2 Cattle Park, Urdu Bazar, Lahore, Pakistan.

This policy has been developed to ensure full transparency regarding our data processing activities and to protect your privacy rights as mandated by the GDPR and applicable data protection laws.